Retail Terms And Conditions

DEFINITIONS

In these terms and conditions "the seller" or "the company" means Bellitas Limited and the "buyer" means the purchaser of the goods from the seller under these terms and conditions.

PRICES

Are correct at the time of printing but are subject to change without prior notice. All prices include VAT.

PAYMENTS

Payment is due to the company in full prior to the dispatch of goods.

NO MINIMUM ORDER

We will accept any order regardless of size. Normal carriage charges will prevail.

CLAIMS

Claims for loss or damage to goods in transit cannot be accepted unless the Company is advised within 7 days of receipt of goods in the case of damage. The Company must be informed in writing within 14 days of the date of invoice in the case of loss. The company will not entertain claims made outside of these stated time limits.

RETURNED GOODS

When goods have been ordered in error or are not as expected, the Company may agree to their return on the following conditions.

1. A returns authorisation request must be made to Bellitas Limited within 7 days of receipt of goods.
2. Returned goods should be in its original packaging and in perfect condition. Goods returned damaged will not entitle the Buyer to a full refund. Your statutory rights are not affected.
3. Returned goods will only be accepted where a Returns Authorisation has been given. The relevant reference number must be quoted on accompanying documentation. For your own protection please obtain a receipt from the carrier as the Company accept no responsibility for lost parcels.
4. Goods which are given free or as part of an offer is not exchangeable or refundable, unless the full offer is returned, subject to normal conditions.

DELIVERY

UK deliveries 1-3 days
Scottish Highlands and Islands 2-3 days

The times quoted are quoted in good faith, but shall not be binding. To facilitate prompt delivery, all despatches will be made direct to the point of ordering. Bellitas Limited cannot accept responsibility for transport delays or circumstances outside their control causing late delivery. Neither Bellitas Limited nor their designated carrier will accept claims for consequential loss due to late deliveries.

Delivery charges are as follows:

• All carriage charges include VAT.
• All other destination will be priced on application.
• For Northern Ireland please see Export.

SPECIAL DELIVERY

If you require special deliveries other than those provided please contact our Customer Services team.

EXPORT

We welcome orders for anywhere in the world. Carriage charges will vary on destination and weight of the consignment. Price will be given on application.

CANCELLATION

Prior to despatch, cancellation will only be accepted on the following terms:

1. A 10% handling charge on standard terms.
2. Items brought in specifically for your order must be paid for in full.

Cancellation cannot be accepted after despatch

ALTERATIONS

Any modification to orders must be confirmed in writing by the Buyer and agreed in writing by the Company.

GUARANTEE

All items are guaranteed according to manufacturer’s warranty. All glass items are excluded from this guarantee.

GENERAL

Goods are sold on the understanding that they will be used for the intended purpose. No responsibility will be accepted by Bellitas Limited for trained or untrained persons misusing product or equipment supplied by us.

All offers in this site are subject to availability and we reserve the right to restrict or refused any order.

In exceptional circumstances, if any item is unavailable we may send a carefully selected substitute. We take special care to show correct sizes and specifications and such descriptions in good faith, however, although given in good faith are subject to change without prior notice by the Seller.

RETENTION OF TITLE CLAUSE

1. The risk in all goods passes to the Buyer upon delivery but title in the goods remain vested in Bellitas Limited and shall only pass from Seller to the Buyer upon full payment being made of all sums (due on whatsoever account grounds) to Bellitas Limited.
2. The Buyer agrees that prior to the payment of the whole price of the goods, Bellitas Limited, or appointed agents may enter the Buyer’s remises to collect such goods that the Seller request. Prior to such payment, the Buyer shall keep the goods separate and identifiable for the purpose, and return of the goods to the Seller should the Seller request.